Privacy and cookie policy

Who we are

Auberge La Douce Montagne considers your privacy important and that is why we handle the personal data that you share with us with care. In this privacy statement we explain how we do that. All personal information that you send via our forms, including data such as your name, address, telephone number and e-mail address, is not sold or rented by us to entities or individuals outside Auberge La Douce Montagne . Auberge La Douce Montagne will never ask for credit or debit card details through the website and we ask you under no circumstances to fill in this information on the forms on this website. If you have questions about how we handle your personal details, you can contact us. always reach via Auberge La Douce Montagne, located at 450, route des Fonderies Royales, 38114 ALLEMOND (Isère) in France, info@ladoucemontagne.com. Our website address is: https://ladoucemontagne.com.

Personal data that we process

Auberge La Douce Montagne processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process: First and last name Address data Phone number E-mail address IP address Other personal data that you actively provide, for example, in correspondence and telephone Location data Data about your activities on our website Internet browser and device type If visitors leave comments on the site or fill in a form, we collect the data shown in the form, the IP address of the visitor and the browser user agent to help detect spam. An anonymous string, made based on your e-mail address (this is also called a hash) can be sent to the Gravatar service if you use it. The privacy policy page can be found here: https://automattic.com/privacy/. After your response has been approved, your profile photo will be publicly visible in the context of your response. If you are a registered user and upload images to the site, you should avoid uploading images containing EXIF ​​GPS location information. Visitors to the website can download the images from the website and view the location data.

Embedded content from other websites

Messages on this site may contain embedded (embedded) content (for example videos, images, messages, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited this other website. These websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with this embedded content, including the interaction with embedded content such as you have an account and are logged in to that website.

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@ladoucemontagne.com and we will remove this information.

For what purpose and on what basis we process personal data

Auberge La Douce Montagne processes your personal data for the following purposes:

• To be able to call or e-mail you if this is necessary to be able to perform our services (Basis: Agreement)
• To inform you about changes to our services and products Basis: Agreement)
• To deliver goods and services to you (Basis: Agreement,)
• Auberge La Douce Montagne analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences. (Basis: legitimate interest)
• Sending our newsletter and / or advertising brochure (Basis: Permission)
• Auberge La Douce Montagne follows your surfing behavior on various websites with which we tailor our products and services to your needs (Basis: justified interest).
• Auberge La Douce Montagne also processes personal data if we are legally obliged to do so, such as data that we need for our tax return (Basis : Contractual or legal obligation).

Automated decision-making

Auberge La Douce Montagne does not make decisions on the basis of automated processing about matters that may have (significant) consequences for persons. These are decisions that are made by computer programs or systems, without a human being (such as an employee of Auberge La Douce Montagne) among them.

How long we keep personal data

Auberge La Douce Montagne does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected, or which are required by law. & nbsp;

When you leave a response, that response and the metadata of that response will be saved forever. In this way, we can automatically recognize and approve follow-up responses instead of moderating them.

For users registered on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username cannot be changed). Website administrators can also view and change this information.

Sharing personal data with third parties

Auberge La Douce Montagne does not sell your data to third parties and will only provide your data if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We make agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Auberge La Douce Montagne remains responsible for these processes.

Visitors’ responses can be guided by an automated spam detection service.

Cookies

A “cookie” is a small data text file that is placed in your browser. It ensures that Auberge La Douce Montagne can recognize you every time you visit this website. That way we can offer you an optimal visitor experience. Cookies themselves do not contain any personal information and Auberge La Douce Montagne does not use cookies to collect personal information.

We use cookies to personalize content, to offer functions for social media, and to analyze our website traffic. Like most websites, our site also contains functionality offered by third parties. A common example is an embedded YouTube video. Disabling these cookies is likely to break the functions that these third parties offer. We also share anonymized information about your use of our site with our partners for social media, advertising and analysis. These partners can combine this data with other information that you have provided to them or that they have collected based on your use of their services.

By law, we may store cookies on your device if they are strictly necessary for the use of the site. We need your permission for all other types of cookies. The first time you visited our site, we asked for your approval.

When you leave a comment on our site, you can indicate whether your name, your e-mail address and website may be stored in a cookie. We do this for your convenience so that you do not have to enter this information again for a new response. These cookies are valid for a year.

If you have an account and you log in to this site, we will store a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal information and is deleted as soon as you close your browser.

As soon as you log in, we will save some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options for 1 year. If you select “Remember me”, your login will be saved for 2 weeks. As soon as you log out of your account, login cookies are deleted. Whenever you change or publish a message, an additional cookie is saved by your browser. This cookie does not contain any personal data and only contains the post ID of the item that you have edited. This cookie expired after a day.

Your permission applies to the following areas: & nbsp; www.ladoucemontagne.com

Anonymous visitor statistics

We also use cookies to compile visitor statistics, such as how many people have visited our website, what type of technology they are using (eg Mac or Windows, which helps identify when our site is not functioning as it should for certain technologies), how long they spend on the site, on which page they look etc. This helps us to continuously improve our website. These so-called “analysis programs” also tell us whether, on an anonymous basis, how people reached this site (eg from a search engine) and whether they had been here before to help us put more money into developing our services for you instead of marketing expenses.

Types of cookies

This website therefore uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

Our functional and technical cookies help us:

• Making our website work as you would expect including:

  • our reservation form and checkout to work
  • remember your search settings
  • to remember if you have accepted our terms and conditions
  • show you which pages you have recently visited
  • remember your settings and preferences during and between visits
• Improve the speed / security of the site
• Allow you to share pages with social networks such as Facebook
• Constantly improve our website for you
• Making our marketing more efficient (that ultimately helps us to offer the service we do at the price we do)

We do not use cookies to:

• Collect personally identifiable information (without your explicit consent)
• Collect sensitive information (without your explicit consent)
• Pass data on to ad networks
• Pass on personally identifiable information to third parties
• Sales commissions to pay

Opt out of cookies

On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser. For an explanation, see: & nbsp; https: // veiliginternetten. com / themes / situation / cookies-what-are-and-what-do-me-it /

PLEASE NOTE: If you disable cookies, the site will probably no longer work as you would like.

Our website uses the following cookies:

Necessary
Technical or functional cookies help make a website more useful, by enabling basic functions such as page navigation and access to protected areas of the website. The website cannot function properly without these cookies. & Nbsp; We do not need permission for these cookies.

Statistics
We use Google Analytics cookies to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors came to the website and the pages they visited.
Read & nbsp; Google’s overview of privacy and safeguarding data

Marketing cookies
Marketing cookies are used to track visitors when they visit different websites. Their purpose is to display advertisements that are tailored to and relevant to the individual user. This makes these ads more valuable to publishers and external advertisers.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Auberge La Douce Montagne and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to & nbsp; info @ ladoucemontagne.com .

To ensure that the request for inspection has been made by you, we ask that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Auberge La Douce Montagne would also like to point out that you have the option to file a complaint with the national regulator, the Authority Personal data.

Newsletters

We send an email several times a year via the online tool Mailchimp & nbsp; newsletter to inform our former, prospective and potential guests about the latest news about the hotel, offers and news about activities in the area. Your e-mail address is stored in Mailchimp. Although Mailchimp is an American company, it (just like for example Google) complies with the strict European privacy rules. & Nbsp; The storage of your data is for an indefinite period of time. You can unsubscribe whenever you want via the link in the newsletters or by sending an email to & nbsp; info@ladoucemontagne.com & nbsp; with the notification “Unsubscribe newsletter”.

How we protect personal data

Auberge La Douce Montagne takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your information is not properly protected or there are indications of abuse, please contact us at & nbsp; info@ladoucemontagne.com .